Return Policy
Effective Date: January 1, 2025
1. Overview
At Midnik, we act as a curated marketplace connecting you with trusted retail partners. As such, the return policy for each item is governed by the specific retailer (e.g., Amazon) where you complete your purchase.
2. How to Return an Item
Since orders are fulfilled by our partners, returns must be initiated directly through their platforms:
- Log in to the account you used to make the purchase (e.g., Amazon account).
- Navigate to "Your Orders" and select the item you wish to return.
- Follow the on-screen instructions to print a return label and schedule a pickup.
3. Return Windows
Most of our partners offer a [10-30 day] return window for eligible items. Please check the specific product page on the retailer's site for exact details before purchasing.
4. Refunds
Refunds are processed by the retailer once they receive the returned item. The timeline for refunds typically ranges from 3-7 business days after processing.
5. Need Help?
If you encounter issues with a return, please contact the retailer's customer support directly. For general questions about our platform, email us at info@midnik.com.